Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website, including:

1.1 Information You Provide to Us

When you use our contact form, subscribe to our newsletter, or otherwise interact with our website, we may collect:

• Personal identifiers: Your name and email address
• Communications: The content of your messages when you contact us
• Preferences: Information about your interests related to certifications

1.2 Information We Collect Automatically

As you navigate through and interact with our website, we may use automatic data collection technologies to collect:

• Usage details: Information about your visit, including pages visited, time spent on pages, navigation paths, and information about your device and internet connection
• Device information: Information about your computer or device, internet connection, operating system, and browser type
• Cookies and tracking technologies: We use cookies to enhance your experience on our website. You can learn more about how we use cookies in our Cookie Policy section below

2. How We Use Your Information

We use the information we collect about you for various purposes, including:

• Responding to your inquiries and providing customer service
• Providing you with information about certification trends and updates
• Improving our website and services
• Sending you newsletters and other communications if you have subscribed
• Understanding how users interact with our website to enhance user experience
• Protecting our website and business operations
• Fulfilling any other purpose for which you provide the information

3. Disclosure of Your Information

We may disclose aggregated, non-personal information about our users without restriction. However, we do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To our service providers who perform functions on our behalf (such as hosting, data analysis, email delivery)
• To comply with any court order, law, or legal process
• To enforce our Terms of Service and other agreements
• If we believe disclosure is necessary to protect the rights, property, or safety of Cert Demand, our users, or others

4. Data Security

We implement reasonable security measures to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our website.

Our security measures include:

• Secure form processing for all contact and subscription forms
• Secure hosting environment with regular security updates
• Limited access to personal information to authorized personnel only
• Regular review of our information collection, storage, and processing practices

5. Your Rights and Choices

We respect your rights regarding your personal information. You may:

• Access: Request access to your personal information we hold
• Correction: Request that we correct any information you believe is inaccurate
• Deletion: Request that we delete your personal information from our records
• Opt-out: Unsubscribe from our newsletter at any time by using the unsubscribe link in our emails

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track activity on our website and hold certain information.

A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how visitors interact with our website

7. Third-Party Services

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

We may use third-party services such as:

• Google Analytics to analyze website traffic
• Formspree for contact form processing

These third-party service providers have their own privacy policies addressing how they use such information.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any information on this website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

9. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to the transfer of your information to the United States and understand that the data protection rules in the United States may differ from those in your country.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. When we make changes to this Privacy Policy, we will post the updated policy on this page with a new "Last updated" date at the top of the policy.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after we make changes indicates your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

We will respond to your inquiry as promptly as possible.