Certification Overview
PeopleCert's IT service management certification covering the Service Value System, guiding principles, and four dimensions of service management. The 60-minute exam has 40 questions requiring 26/40 (65%) to pass.
The ITIL 4 Foundation (ITIL) is a globally recognized benchmark designed for professionals aiming to prove their expertise in it service. In today's competitive landscape, this certification acts as a critical signal to employers regarding your technical proficiency and commitment to the field.
Primary Impact
- Higher salary ceiling in IT Service roles
- Validated expertise at the enterprise level
Market Signal
Ranked as a Top IT Service Credential for 2026, holding the ITIL significantly reduces the time-to-hire for senior positions.
Market Outlook
We monitor job market volume in real-time to provide the most accurate demand forecasting for your career.
Market Sentiment
There are currently 58 open roles in the US requiring this specific certification.
Tracking period: 12 Weeks
Job data provided by Adzuna
Maintenance & Recognition
Renewal Requirements
Industry Recognition
Proctoring Options
Path to Excellence
Everything you need to successfully navigate the ITIL certification journey.
01 Entry Requirements
-
Service Mindset
No formal prerequisites; suitable for anyone working in IT service delivery.
-
Process Interest
Desire to understand modern service management frameworks like Agile and DevOps.
02 The Process
Service Value System
Learn how all components and activities of an organization work together to create value.
ITIL 7 Principles
Master core concepts like 'Start where you are' and 'Progress iteratively with feedback'.
4 Dimensions
Study Organizations & People, Information & Tech, Partners & Suppliers, and Value Streams.
Foundation Exam
Pass the 40-question multiple-choice exam to earn your ITIL 4 Foundation status.
Live Postings
Real-time Local Data1/10/2026
ITSM Process Lead
11/4/2025
Asset and CMDB Analyst - Remote
12/17/2025
DTS ITSM Analyst Principal
11/1/2025
Asset and CMDB Analyst - Remote
1/8/2026
ServiceNow System Administrator with Security Clearance
Job data powered by Adzuna
Ready to Get Certified?
Start your ITIL certification journey today and open doors to new opportunities in it service.